Question 1

What does RafterCue do with a new lead?

Accepted Answer

RafterCue catches calls, texts, forms, and after-hours inquiries, then turns each one into a clear next step. The AI gathers the job details and drafts the first response; your team stays in control of the handoff.

Question 2

How quickly does the AI respond?

Accepted Answer

The first acknowledgement can go out in seconds, including after hours. RafterCue then flags what needs a human reply, so speed does not come at the cost of judgment.

Question 3

Can it help schedule estimates and service calls?

Accepted Answer

Yes. RafterCue helps move qualified inquiries toward an open slot and keeps the appointment details with the lead. Your existing dispatch process remains the source of truth.

Question 4

What happens after I send a quote?

Accepted Answer

RafterCue watches for the quiet gap after an estimate and cues a useful follow-up. You choose the tone and timing; the system keeps promising jobs from slipping out of view.

Question 5

Who can use RafterCue?

Accepted Answer

Home-service contractors across every trade can create a workspace and start with the $29.99/month plan. HVAC and plumbing are examples, not requirements; contractors using custom or unlisted trades are welcome.

Question 6

Does RafterCue replace my CRM or dispatch software?

Accepted Answer

No. It works alongside the tools you already use, focusing on the handoffs those systems do not own: first response, qualification, scheduling momentum, and quote follow-up.

Question 7

Can I control the AI’s tone and escalation rules?

Accepted Answer

Yes. Set the preferences your team needs, review the operating rules, and decide where a person should step in. RafterCue is meant to make the workflow clearer, not hide it.

Question 8

How much does RafterCue cost?

Accepted Answer

The RafterCue workspace plan is $29.99 per month. Start with the pricing page, then request a demo if your workflow needs a closer fit.

Straight answers for the work between the call and the booked job.

No jargon. Just the operating details.